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» Datastorm Users Forum » General Interest Forums » Satellite General » EtherSat upgrade tonite

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Author Topic: EtherSat upgrade tonite
John Watson
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Member # 11

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EtherSat is performing maintenance this evening and does not expect outages longer than 20 mins between 7pm and 11pm EST.

Please leave your iDirect modem connected, so that it may receive the new software or configuration files.

John

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XF3 iDirect, TEK-2715 SpecAn, MultiTech MVP & Cisco 7960 VoIP, Allegro Bus
Posts: 973 | From: full-timer | Registered: May 2003  |  IP: Logged | Report this post to a Moderator
David Dee
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John, do you think that a push of data tomorrow will be possible for those mobile users who will not be pointed and connected tonight? David

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F3/D3 3.9.4/iDirect3100/123W/40'EuroTrans
2003 Enterprise Server/10 Workstations/Blackberry 8830 Tethered to MBR1000
Where In The World Am I (click here)
Posts: 272 | From: Boca Raton | Registered: Mar 2005  |  IP: Logged | Report this post to a Moderator
wayneco
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Hey John,

Since you are closer to this than most, how about requesting that Onsat/Ethersat (maintain a mailing list to notify their customers of upcoming planned outages and software updates that will result in an interruption in services?

This type of notification is very standard for the mainstream ISP industry from consumer DSL providers up to internet co-location facilites.

I can't think of any reason for any business class ISP to not communicate with their customers in these cases -- for no other reason than to keep their support calls/costs down -- and to keep their customers from tearing out their hair wondering why they just went offline for no apparent reason. [Smile]

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Posts: 226 | From: Washoe County, Nevada USA | Registered: Jul 2003  |  IP: Logged | Report this post to a Moderator
   

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