Since 2003 we have been DataStorm Users and Dealers, and during that time we have experienced the same trying times with DataStorm, Hughes and iDirect that all of you have. As DataStorm of Florida we would like to step up and offer all the DataStorm Users the following offer and information:
We offer tech support 16 hours a day, 7 days a week to our customers. If your tech support needs have not been satisfied for any of many reasons such as: When you contact your Dealer you have long wait times. Your Dealer is unavailable after hours or on the weekends and holidays. Your Dealer is no longer in business, unresponsive, no call backs. Tech support people are different each time you call. Or your current dealerís tech support doesnít satisfy you any longer
We may have a solution for you. Next time give us a call, 954-558-6900. ONLY Tony or Paul Arcuri will answer your call. Most of the time we can talk to you when you call, but if we are with another customer, we will either call you back or we will make an appointment convenient for both of us to resolve your issues. Once we get our customers set up properly and trained to a level of their comfort, it is rare that we get a call.
If any of my current customers are reading this, or anyone we have helped have a comment, please chime in and give us your experience.
DATASTORM OF FLORIDA, WOULD LIKE TO OFFER EVERYONE THE FOLLOWING: 16/7 Tech Support, convenient, available and friendly DataStorm of Florida Extended Parts Warranty All for $149.00 per year, or less for qualified customers
DataStorm of Florida would like to add you to our list of satisfied customers. PLEASE call Tony at 954-558-6900, or Email at Tony@DataStormFlorida.com
-------------------- DATASTORM OF FLORIDA MY LOCATION: CLICK HERE
E M A I L for FASTER SERVICE, or leave a message 954-431-0022
F1,2-Watt,D3,7000S,89W,1150 2003 NEWMAR, MADP, TAHOE Posts: 193 | From: Anywhere our MH will go | Registered: Aug 2003
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My Motosat would not find the required satellite. It was an intermittent problem and I finally reached my frustration limit after a long drive and problems with the dish again I called Tony Arcuri early at 6:00 AM; he answered the telephone, no call backs or other messaging service. I provided him with a brief description of my problem. He analyzed & quickly explained the solution. The firmware upgrade and related tweaks to my system took several hours over the telephone and it went without a glitch. Tony explained everything as the process transpired. I offered compensation for his time and expertise which he graciously declined. Iíve owned the Motosat F1/D3 system for over 5 years and can say without qualification; Tony is the best Motosat Technician Iíve experienced. Motosat is very lucky to have people of his caliber.
Posts: 1 | Registered: Sep 2007
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