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» Datastorm Users Forum » General Interest Forums » Datastorm General » Low SQ and difficult to connect (Page 2)

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Author Topic: Low SQ and difficult to connect
JScott
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I don't think it's a burnt out light, I had no light on the spare D-3.

If it's a router issue would that account for the degraded SQ, mid 70's down to low 40's??

I put in the spare modem, didn't go through the full reg installer routine, but didn't have good RF so put the old modem back in. I've run the rereg routine and I'm back to square one.

I sure wihs I knew I was doing!

Thank you for your help,

Jim

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Jim Scott

F-1/D3/HN7000S/87W-AMC3
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DonB
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I can't tell - are you looking at the web interface to the controller at all? If so, that would make the question of LEDs moot.

The controller MUST communicate with the modem in order to make the modem work correctly unless you want to get manually involved with the modem the way a tripod user has to. Partial communication is not good enough.

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Don Bradner
2004 Blue Bird M380
See our current location

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JScott
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Yes Don, I'm using both the web interface and your program and neither shows a ready light.

All 5 lights on the modem are lit and only the LNB, LAN and GPS on the D-3.

In the past I've had some low SQ numbers on 87 West and complained to Motosat and in a few days the numbers came back up a bit, but that doesn't expain the lights.

Thank you again for your time,

Jim

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Jim Scott

F-1/D3/HN7000S/87W-AMC3
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DonB
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Would you take a look at your configuration to confirm that the first few lines are correct? Should look like this:

Local Address 192.168.1.250
Subnet Mast 255.255.255.0
Modem Gateway 192.168.0.1
Router Gateway 192.168.1.1
Satellite System HughesNet

(I skipped a couple that wouldn't matter)

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Don Bradner
2004 Blue Bird M380
See our current location

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JScott
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Configuration is correct and matches. My SQ at 8:00 this morning is up to 60 and I'm online.

Changed out the router, rebooted the stack and still do not have a ready light on the D-3 and/or the software interface.

I understand the ready light being a comnunication issue between the modem and the D-3. Could this be "internal" to the modem? If so I have a spare, used, modem and I could ask Motosat to walk me through the install process.

I'm still concerned about the low SQ numbers.

Thanks for your help & patience,

Jim

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Jim Scott

F-1/D3/HN7000S/87W-AMC3
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Don - Oregon
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The 'ready' lite not showing would have nothing to do with the low SQ numbers. The 'ready' light means very little so you should not let it worry you. It being out is not affecting you getting connected to the internet (5 lights on modem).

Even the perceived low SQ number may have no meaning because those are subject to change by Hughes at any time. I would not be concerned as long as you have five lights on the modem.

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Don Marr
WWW.OREGONRV.NET
541-683-5361
See where I am
Country Coach Concept 40'
F1 - D3|7000s|99W|LinkSys wireless with 1000mw WiFi amp & Ext. antenna

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JScott
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I talked to Motosat and they say much the same thing, so I'll just live with it for a while.

I did ask if they could goose Hughes for me, did this once before and things improved a bit. There are very few of us on 87 west so there's not much feed back from other users.

We're in Lakeview Oregon headed south for the winter and could stop along the way and get with and installer if things deteriorate.

Thank you one and all for your help,

Jim

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Jim Scott

F-1/D3/HN7000S/87W-AMC3
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JScott
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Would I be able to commission a replacement modem, pass cross pol, with a signal strength of 40 as reported on the Hughes web interface?

Jim

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Jim Scott

F-1/D3/HN7000S/87W-AMC3
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Bill Adams
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Very possibly, or not. The signal strength is low so you should first find out why but it certainly is possible to pass with a low SS and a very well aimed antenna (you will likely have to make some manual adjustments to the Datastorm positioning).

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Bill Adams
Winegard Company

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JScott
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UpDate: I changed out the LNB, SQ is still stuck in the low 40's but I do now have a ready light on both the D-3 and the software interface.

I sure would like to hear from any others on 87 west and the numbers they are getting.

Jim

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Jim Scott

F-1/D3/HN7000S/87W-AMC3
We are here: http://map.datastormusers.com/user2.cfm?user=61

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