posted
Every evening google goes down the crapper for me. Support, help, login, yada yada pages simply will not load. The simple search page will load, but like a snail.
Is this our system, iDirect, iDirect DNS, or is google simply going down the tubes due to overload and creeping elegance?
"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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posted
It's Google not liking our IP's. I have been having login issues for weeks now. Got a call back from Google wanting to know more info. Some of my login's comeback as account has been temporarily disabled. Waiting to here back. Probably their way of making me purchase Google Apps.
-------------------- F3/D3 3.9.4/iDirect3100/123W/40'EuroTrans 2003 Enterprise Server/10 Workstations/Blackberry 8830 Tethered to MBR1000 Where In The World Am I (click here) Posts: 272 | From: Boca Raton | Registered: Mar 2005
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posted
Here is part of the problem according to a web search:
[1] clients1.google.com is associated with the auto-suggest in the google search. Turn that feature off in google, or use adblocker plus addon in FF to block the link clients*.google.com (the * is usually a 1, but since they have a 1 there for a purpose, there may be more numbers later. Hence the wildcard *)
[2] I hang on google-analytics.com a lot. Most google search links and companies are using google analytics hence the above link. put the rule google-analytics.com into the adblocker plus addon in firefox. Somebody's attempt to steal your information will be off, but you may have better luck surfing.
Google is like MS, it has just gotten too bloated and invasive to manage everything within. Even Chrome won't work properly for the above reasons.
And I have one location that refuses to be compatible with FF, so I have to run IE. And it always hangs, every time. A trip to the Task Manager.
P.S. Did you know that google is now cohabitating in a building with NASA (or is it NSA) So much for their privacy policy.
"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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posted
I have 5 Motosat XF-2 and 2 XF-3 Mounts running at work (we provide emergency communications / Air Traffic Control units on contract with the State and Fed emergency services).
I have had many IP issues. Pages not loading, showing as timed into the network but not able to browse, can't access Exchange Server, Can't access VPN, problems getting into Google, and the list goes on...
The point is that we were able to get everything fixed by doing a couple of things with the MotoSat Bandwidth Suppord people (Scott is by far the smartest one there).
1st we did a trace route to the trouble sites, (open command window, enter dos prompt "tracert 216.239.51.99" Hit enter and see where your signal goes before it gets where it needs to be. By the way the IP address I used for the above example is for Google. You would use whatever IP is giving you fits in place of that one.
Save a screen shot of the DOS page that shows the result of the Trace route. This can be e-mailed to your ISP, where they can tell you if there is a problem, and help you get it fixed.
2nd we went to static IP addresses for all our units. Dynamic IPs just did not work out for us at all.
I know that The VAR dept at MotoSat in Utah can make that change and push the new settings down to you from the NOC. You will have to change your router settings to the new static settings too.
That ended all of our problems with iDirect / Ethersat, at just the basic idle speeds we are getting 700-900 Kbps down and 70-100 Kbps up. The VOIP runs great at idle speeds too, Vonage and Net 2 Phone both work well in these systems.
I hope this helps someone... I know how frustrating it can be to pay top dollar for a system just to have it not work the way you were hoping.
Cheers!
Luke
Posts: 11 | From: San Bernardino Ca | Registered: Mar 2010
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"Save a screen shot of the DOS page that shows the result of the Trace route. This can be e-mailed to your ISP, where they can tell you if there is a problem, and help you get it fixed." - ISP, is that my VAR?
"2nd we went to static IP addresses for all our units. Dynamic IPs just did not work out for us at all. I know that The VAR dept at MotoSat in Utah can make that change and push the new settings down to you from the NOC. You will have to change your router settings to the new static settings too." - doeswn't a static IP add a lot to the monthly cost?
Thanks, Luke, for the info. I will take the above under advisement. BTW, what router are you using?
Another problem I had was having to force a refresh of DHCP everytime I resumed the computer. Otherwise the computer would not connect through the router to the modem.
I bought a computer/registery cleaner, and after running it a few times, the computer will now connect through to the modem when the modem is pointed, with no router refresh. So Vista may be at fault for some or all of this mess. I am running a system that was reloaded a couple months ago and should have been still fairly clean - NOT!, according to the 'cleaner'.
"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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posted
I found a symptom on my vista laptop that had previously gone unnoticed.
I had same old symptoms return (modem connected, router busily indicating my laptop connection, theTool connected to modem, but the modem inquiry for the DHCP dataq was empty. A forced refresh returned data, but it had a lease date year of year 2000. Crap! Everything looked ok but I could not surf.
I grabbed a Belkin wifi stick and plugged it in; the driver loaded. I was going to switch to it for a try. Just the act of plugging it in caused the DHCP lease to switch to 2010. Coincidental? I dunno.
So it appears that I have two problems, occasional modem dropout due to el wiggle, and some mechanism that is loading my router lease as an expired date.
"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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Yes the ISP is the VAR Dept, No the Static IP should not add to the monthly cost according to Fanco and Scott at MotoSat if you are using I-Direct, and I use Linksys routers. I was using D-links but they were giving me lots of IP conflicts.
I have had to refresh the IP address a few times, but not every time I log in...
I think the Static IP should fix that too...
If you are using MotoSat / I-Direct Give Scott a call at MotoSat in Utah and run it by him, He is the MAN!.
Don't waste your time with Franco, He is a salesman, not a tech...
Hope this helps...
Luke
Posts: 11 | From: San Bernardino Ca | Registered: Mar 2010
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posted
A note about Reg cleaners and Operating Systems...
Some of these can do dammage to your O/S. I wouldn't spend too much time with them. Every once in a while I use the free version of C-Cleaner, it works good and fast with no issues so far.
I have used XP, Vista and now, Windows 7 with 7 different mounts with none of the issues you are having. 5 of these are XF mounts with I-Direct 3100 Satellite Router, and Linksys Routers. The other two are XF 3 mounts. No El Wiggle problems to speak of here... Before I upgraded to these mounts I was using the F-1 mounts on 5 units with HughesNet, these worked pretty steady too, just too slow, FAP ran out too fast, and no VOIP or VPN usage... Wind wasn't a big issue with these either. I tried the fancy upgrade Ethersat put out for the F-1s but that was a disaster that I shouldn't go into here...
Bottome line, Static IP is a good thing, I had little success with even basic surfing using DCHP.
I think that is depends on your overall system what kind of issues you can have with IPs, these are pretty complicated getups, sending and receiving data streams in and out of space leaves alot of room for errors to pile up.
My stand is that if you eliminate as many variables as possible you will be better off, Static IP, good routers (I like Linksys, no problems or failures yet after two years, minimal firewalls, and if all else fails, run a trace route to your most problematic web sight and see where your data is going, Those highly trained VAR folks might be able to find a short cut for you in the NOC (or rather they send the info to someone who can make those adjustments in the system).
Sorry for the rambling post, I have been through the mill with these systems and have learned a few tricks alomg the way, at the moment we are running 7 systems completely problem free.
One last thing, and this is vital, make sure your rooftop mounts are in good shape, all nuts bolts and screws in place and tight, all coax connections are clean and tight. Barrell connectors are the first place I look if the level of service is getting poorer or slower. New Barrell connectors can get you better speeds and connectivity if there is any moisture inside, I use di-electric grease in all my connections to prevent this, lube it or lose it!
If your radio arm is loose or mis-alligned that can cause major problems too, its a good idea to have the mount checked over once in a while by a good installer to be sure these issues are all addressed. It's like anything else maintainance is the key...
O.K. Im done now...
Luke
Posts: 11 | From: San Bernardino Ca | Registered: Mar 2010
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posted
Luke, Thanks for taking the time to provide all the tips. They will be here for a while for reference I hope.
I suspected the dish, modem, router (many almost had me convinced), and computer. I thought several times I had the problem solved.
I think I found my problem. At least the main problem. The DHCP lease that the modem was reporting to the router was flawed. At powerup/wakeup it frequently was loaded as null. A reset of the router would fix that. I finally noticed that the lease was sometimes dated year 2000, but always the TTL was 0, ie.e grant and expire date/time were identical. Gave unpredictable results.
An email to datastorm that it should probably be 24 hours got no response, but suddenly, and quickly, it started coming up with a TTL of 24 hours. My problems seem to have dissipated, generally. Motosat apparently set something in the modem through their admin access. I still have to confirm that the lease will auto renew after expiration, but if not a forced new lease in the router once a day is not too bad. REF: http://www.datastormusers.com/ubb/ultimatebb.php?/ubb/get_topic/f/23/t/000208.html
I still have a signal power issue in that almost every day in this area the wind turbulence and resultant dust/moisture invariably means that the -25db xmit power setting will drop out sometime after noon. It will eventually reconnect and establish a xmit power of -22 or -23, but that takes time and causes connection interruption. I do not know if they can, but I have asked motosat to set my lowest power level to -24 which may keep me from dropping out most days.
Now, if tomorrow doesn't prove all this to be wrong, I will be much happier.
Today I spent about six hours trying to get Win Firewall running. It refused to start. Trying all my resources, I began searching the web and found a few cryptic command line suggestions, one of which finally worked. Thank goodness for the experts that provide all the arcane but indispensable help just beyond a Google, maybe the 10th try, or so.
Since this is a fairly recent reinstall, I strongly suspect that a Swiss-army-knife utility that I started using to try to solve my connectivity issues introduced the firewall service problem. Just as you suggested. I have CC, but was using PC Medkit - highly praised but obviously dangerous. (FYI The firewall service would not start because the Base Filtering Engine service would not start, which was probably caused by a reg adjustment by the tool).
Oh my, will tomorrow bring success, or another day's agony?
"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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