posted
I'm in the planning stages of a bus to motorhome conversion. Who is the best VAR to go with? I can be a heavy user. What are the service limitations?
Posts: 1 | From: New Jersey | Registered: Mar 2004
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posted
Price - $99 a month Download speed - 400 to 1200 Kbps Upload speed - 30 to 60 Kbps Public IP - Optional
Price - $199 a month Download speed - 700 to 1500 Kbps Upload speed - 30 to 90 Kbps Public IP - Optional
Also, you should be aware of FAP: If you download more than the maximum allowed Throughput for your account type in a 24 hour period, your account will slow down.
As far as the best VAR, each one will probably have their pros and cons.
We are a dealer/installer for DataStorm serving NY/NJ area and commission through Ground Control. Call us if you like:866-351-5135 / 845-351-5135.
posted
MotoSat's DataStorm, uses the DirecWay platform for it's Internet access. www.direcway.com gives some details about the limitations of Satellite Internet access. One point to remember is if you can not see the satellite you will not have internet access. Seems like common sense but you would be suprised how many people have called me with satellite connection issues only to find out they were in an area where they did not have an unobstucted view of the satellite.
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It should be pointed out that a hidden cost to the higher-speed service is that you currently need the bigger F3 DataStorm dish to qualify for it.
Also, the upload speeds above are maximum, not typical, at least for the $99 plan. Right now my system is struggling to maintain 15 kbps upstream.
posted
Johnny, The simple answer is that there is NO best! The service is available through Direcway and the VAR's simply resell the Direcway service. The most important thing is getting yourself hooked up with a dealer/installer who understands what your needs are and can recommend the proper service for your needs. Additionally, if you pick the proper dealer, they will be able to support your installation the way that no VAR can. Check around and ask for referrals. Once you are comfortable with your dealer, the rest will fall into place.
-------------------- Bill Adams Winegard Company Posts: 15779 | From: Traveling the Western US | Registered: May 2003
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posted
Originally posted by Sterling Udell: It should be pointed out that a hidden cost to the higher-speed service is that you currently need the bigger F3 DataStorm dish to qualify for it.
There is tremendous confusion over the service offerings, even among the VARs that offer them. There is still a BE Plus plan for $199 that does not use the 256k inroute gateway, and I think that is what is being described above. I say I think, because on the 256k service we never see speeds as low as 30k up. Pretty much always 100k up, plus or minus 10k.
Another factor was the way the static IP was listed, which is a no-cost option for BE and BE Plus, but is an added cost on the 256k gateway service.
There is no consistent name for the 256k service. BE Plus II, Premium, Dedicated, "the high speed service" are all ways we refer to it, and that is part of the confusion problem.
I've also run into one more user with the .74 meter dish and the 256k service. Makes at least 5 I know of. Probably a case where persistence in begging/pushing pays off, but the other 3 besides John and myself are using dealer/installers that subcontract the billing rather than having GC bill directly. (it is an option - the dealer pays GC and collects from the customer themselves) They may simply not have told GC that the sites were mobile .74 meter sites.
posted
All the VAR's offer just about the same bandwidth. The Bandwidth comes from the same place. It more or less comes down to two things. One price, and two customer service. There is a company that can offer both. C-com Satellite located in Ottawa Canada has both the best price and best customer service. I don't know when the last time you called Ground Control for customer service, but it is absolutely horrible. Skycasters has some pretty good customer service, but C-com has the best by far. And price, they have that market as well. You will pay an average of $99.99 a month plus tax with Ground Control and I believe it is the same with Skycasters. C-com runs their bandwidth for $89.95 basic 4000 package and $99.99 a month for basic 4020 package. You don't have to be a iNetVu platform user for their service. You can either reach them at 1-877-463-8886 or you can reach DataLinx at 1-877-290-7634 for service.
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The system speaks for itself when a lot of DataStorm users are paying us to remove their systems to place a iNetVu on their rig instead.
This is getting downright comical now. It is getting deep in here. . .
I also looked around their site for the magical wireless gizmo he alluded to. Couldn't find squat except standard PC components and cut and pasted satellite specs. . .
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As far as updating websites, you three really need to work on that topic. I have had the pleasure, well I wouldn't call it that, to check your sites out. Wow. BOOORRIIINNGG!!! We can play this childish games all you want. This is a forum for discussion on PROBLEMS and misc. topics about the DataStorm, but let me highlight that the PROBLEMS in this forum over rule the misc. topics. Do you guys always attack the people who try to help others? Or is it just the ones that may offer solutions outside of your little circle?
Posts: 68 | From: Indiana | Registered: Apr 2004
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By no means do I intend to interfere, but, You are the Administrator correct? You shouldn't be insulting someone for their spelling. What does that show of your personallity? I am VERY new to this board and I am afraid to use it in fear I may make a mistake on my literature. I work with "a lot" of people here, and I too have removed "a few" of the DataStorms for the iNetVu platform. Now, having said that you should know that I deal both, the thing is, right now GC is not offering some of the performance options that C-Com is "right now". I have people who make videos and have to upload large files on a constant basis and do not have the space for the 1.2m dish. Without sounding like an "info-mercial" C-Com offers an option that still ofers the space and speeds of a 1.2m. I gladly "sell' and install the DataStorm product, but I have that option for my customers who may need something else. I see it like a car dealership, I may have Ford here, but I also have Lincoln and Mercury product as well. I want to apologize ahead of time if I offend you or anyone else, but this is as truthful as I can be.
Posts: 12 | From: Ky | Registered: Apr 2004
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People have different tastes, I think that offering both CAN NOT hurt anyone, but the ONLY think that kills me in this business is: Too many other installers cutting my prices on an install. I've hadt DTV guys cut my price, indtall it horribly worng and then have the customer call me to fix it. Unfortunately I had to tell them no, not because I wanted to, but because I had to. Installers like that will cause a product to lose it's reputation very fast. You guys should be fixing that in here as well as peoples problems.
Posts: 12 | From: Ky | Registered: Apr 2004
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I apologize for the previous posts that may have seemed like advertisements and will watch future posts. It is not my intentions to be a member of this forum to advertise, but it is to try and help with some of the issues out there with the DataStorm whether it is technical or customer education on how to use the product. My company uses both mobile platforms on our company vehicles and may not have had the issues with the iNetVu as Mark Nemeth may have had in his forums. Like you said, when comparing it different make and models, it can get to deep.
Posts: 68 | From: Indiana | Registered: Apr 2004
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posted
Originally posted by WaWa: I had 256 on the .74, but not 512.
512 is not possible with Direcway. Two reasons: No 512 gateways, and the hardware (both 6000 and 4020) is physically limited to 256, regardless of gateway.
Are you referring to something other than Direcway? GC has 384K with 192 guaranteed now also.
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Dr. DataStorm, I hope that apology is genuine. Please remember that this is not a dealers forum. The majority of the people here already own a DataStorm. Many want or need help because they do not understand how the Direcway system interacts with their computer. This would be the same be it DataStorm or iNetVu. Spurious off hand comments are of no value to anyone and certainly is not going to sway someone to your product.
-------------------- Bill Adams Winegard Company Posts: 15779 | From: Traveling the Western US | Registered: May 2003
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It is getting deep in here. . .
