I came in to work this morning to resume troubleshooting yesterday's internet outage issues except today the trouble has compounded. Prior to my arrival the Linksys router connecting the iDirect 3000 modem and the D3 were set on a 192.168.15.1-254 segment. This morning the router appeared to have defaulted itself to factory settings losing all of its static IP information. Thankfully, I printed a label with some of the information onto the front of the iDirect. My questions is in regards to the missing default gateway. Router settings are below:
WAN Static IP: 216.226.251.xx WAN Subnet Mask: 255.255.255.252 Def. Gateway:? DNS 1&2: ? (I usually input a root dns server temporarily until I get the correct info. i.e. - 126.96.36.199)
LAN Static IP: 192.168.15.1 DHCP Scope for LAN clients: 192.168.15.100-149
MotoSat D3 LAN IP: 192.168.15.250 Linksys Router IP: 192.168.15.1
I guess the only component I'm missing is the default gateway. Any ideas?
If the modem IP address is 216.226.251.01 then the WAN address will be .02 and the Gateway will be the .01 address. Whatever address you can telnet into the modem with is the Gateway address and the routers WAN address will be one digit higher than that.
-------------------- Bill Adams Winegard Company Posts: 15695 | From: Traveling the Western US | Registered: May 2003
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Don, I'm not really sure what "Ethersat" is. I assumed liability for supporting the equipment on these race haulers without really knowing much about the equipment and services attached. I just assumed everything was "MotoSat" equipment. I just laugh it off now.
Seriously though, I called MotoSat yesterday and left a voicemail for Franco. I have yet to receive a call back, or at least a voicemail. Half the time my cell phone gets no reception at the race tracks because it's a "Sprint" concentrated network. I have an AT&T provided phone.
I'll try calling MotoSat tomorrow when I have access to a land line.
Eugenio, Motosat provides iDirect service from several different providers, but Ethersat is the one many of us, including myself, have. They've been using SES-Americom's satellite at 101W up until Friday, when they switched to Intelsat's satellite at 123W. That requires a complete change of your configuration. There are several threads going on this topic, including mine on the 101/123 changeover. Franco posted to that thread a short while ago - several techs are in the office now, working to get people switched.
They may have to send you a new options file to be loaded, but if you lost your IP you may not need anything more than a) configuring your controller to 123W Vertical receive Horizontal transmit (the reverse of what it was), b) repointing, and c) getting the new IP from Franco.