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» Datastorm Users Forum » General Interest Forums » Utilities - Add Ons - Resources » hnFAP-Alert will not connect

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Author Topic: hnFAP-Alert will not connect
Ed & Wendy
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I installed hnFAP-Alert and it indicates connecting but never connects.I have Hn7000s with a wireless router.Has anyone had this problem ? I have rebooted the HN7000s.
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Bill Adams
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Have you rebooted your computer as well? Do you have the correct modem type checked? The correct connection type? Rebooted the D3?

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Bill Adams
Winegard Company

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DonB
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If you go to http://192.168.0.1/fap_meter/ do you see the modem's internal FAP info?

If so, and you have the correct modem type in the configuration, the most likely is that your firewall is blocking it.

D3 won't matter.

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Don Bradner
2004 Blue Bird M380
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Ed & Wendy
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Modem and laptop have both been restarted.No D3,modem type is 7000 and I turned firewall off temporary.I was not able to go to http://192.168.0.1/fap_meter/ or http://192.168.0.1/fap meter/.My system porvider is Xplornet.
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Ed & Wendy
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In my Modem config this my Fap info:FAP Config-------------------------------------
FAP INFORMATION DISPLAY CONFIGURATION
-------------------------------------
Frame Refresh Interval ....... : 300
Image URL .................... : Not Configured
Help URL ..................... : Not Configured

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Bill Adams
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If you go here:
http://192.168.0.1/sys_status/
Do you see a link on the left side that says:
Download Allowance Status

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Bill Adams
Winegard Company

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Ed & Wendy
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My sys_stat are:SYSTEM STATUS
Signal Strength 57
Note: Signal Strength is not an indicator of browsing speed. Precipitation can affect Signal Strength. If you do not see a red flag next to any of the status messages on this page, you should be able to browse the Internet successfully.
Receive Status Receiver operational. (RxCode 5)
Transmit Status Transmitter ready. (TxCode 8)
Software Download Status All files are up-to-date.
Service Status Commissioned [Keys updated]
TCP Acceleration Status Operational
Web Acceleration Status Operational; Upstream Addr: 67.201.144.50
Diagnostics Code Not Available(Hourly)
0000-0000-0000-0005(Recent)
Fair Access Policy Threshold Exceeded NO

There is no Download Allowance Status

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DonB
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I recall reading elsewhere that Xplornet customers get shortchanged on a number of things (as do other VAR customers, but not this particular one).

Since the information is not in the modem, the program can't work, sorry. It is a big enough deal that I would certainly be complaining to Xplornet!

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Don Bradner
2004 Blue Bird M380
See our current location

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Bill Adams
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I was referring to a link on the left side bar of the System Status Screen. There should be several clickable links there. If the download status link is not there then you are done.

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Bill Adams
Winegard Company

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Ed & Wendy
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I would like to thank Don and Bill for your efforts to solve problem.I have used the PC-OPI and it works great but the DSSat Tool will not work with Xplornet.So when we move I must reinstall.
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