posted
My email over Ethersat has stopped working, kinda.
I work ok with Gmail, but I do not want to use Gmail.
My web/mail host changed me to a different server, and all heck broke loose. I can connect now to my email using Verizon ok, but Ethersat refuses to cooperate. Will not connect. Neither POP nor IMAP.
I opened a new host account with another provider, and have the same problem over iDirect/Ethersat.
I use Tbird, but tried Outlook Express with similar results.
Has anyone else experienced these symptoms? What am I and my host provider support overlooking?
"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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First, find the IP of the server, if you aren't given it. Use nslookup, or another IP tool.
Then, try to telnet to the server:
telnet xxx.xxx.xxx.xxx yyyy
where yyyy is the appropriate port.
If you get a reply, you are able to reach that server. If there is no response then something else is going on. In the latter case, tell us the IP and port and others on Ethersat can try the test.
posted
Thanks, Don. I have done the telnet test. Ports 25, 110 and 587 telnet connect. Ports 995 and 465 open with a blank screen due to them being SSL. I am trying to use 110 and 587 with no security.
"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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posted
Sounds like you are not being blocked. That makes it hard to say where the problem lies.
If you Google the topic you can likely find the commands for POP and SMTP (they are plain text) and actually do a telnet session for e-mail like an old teletype. See if there is any place it chokes.
posted
Don, I had vaguely remembered doing that in the past, but did not have the presence of mind to goog for the commands.
I telnet into port 110 for POP, enter the command [USER username] and get the following response: "Plain text authentication disallowed on nonsecure (SSL/TLS) connections"
My POP settings are Connection Security=none and Authentication method=Password, transmitted insecurely"
I am confused by the "...nonsecure (SSL/TLS) connections..." phrase. Is that a contradiction, nonsecure SSL?
"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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posted
What that says is that the provider does not allow plain text unless you have an SSL connection. Whether there are any settings you can do with your client to make that work I don't know.
However, the problem does not appear to be your connection - it appears to be a configuration problem on one end or the other.
posted
to clarify, in the plain text environment of POP3, a user may begin a message without "authorization/password" like this: HELO mydomain.com or the user may begin with the authorization password encrypted like this: EHLO MyName.mydomain.com AUTH PLAIN b3JkZXJlbnRyeStpZGVhbHdpbmRwdy6jb20AT2U2Mw==
While using a plain text session where the message body is sent in the clear.
Does that make sense? And I am thinking that your new email provider does not allow the EHLO/AUTH login either.
Some Day we will all have GMail id's and this will all be moot. :-)
posted
"Some Day we will all have GMail id's and this will all be moot. :-)"
I do not want gmail to catalog by keywords from my emails into a database for the government. I do not trust the liaison between gmail and the gov. Unfortunately I am now relying on gmail.
The host claims that it works perfectly on his end. I think they have my server screwed up and they have no idea what is wrong. I am a low budget account, so there is not motivation for them to do something drastic to fix it. I will change hosts to see if I can get a solution.
"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
| IP: Logged |
posted
Problem solved. After a week and half of email hell, loosing all contacts, all local folders, email and associated rules (yeah, I know there is a way to save profiles, but that escaped me until it was too late), I have opened a new account on a different web host.
Email setup was a breeze and works perfectly.
Now to move my blog to the new host, cancel old host account.
I think we all knew that was the problem, but I guess 10 years of loyalty to old host was hard for me to overcome.
Thanks to all that chimed in with helpful suggestions.
"Now, listen, you don't go any one special place. That's cornball style. You just go." -- Johnny in the movie The Wild One Posts: 1120 | From: not Hereford, AZ | Registered: Aug 2003
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