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I am currently working with a HN7000S, trying to get remote access to a webcam system. I have a Linksys Wireless router with port forwarding setup. Within the LAN, I can access the webcam server, but for some reason I can get to from the outside world. In working with the tech support folks on the webcam system, they are indicating to me that it is blocked ports through the ISP that is causing the problem. I have called HughesNet and they have informed me that they have all ports open and un-blocked. Is there some configuration on the HN7000S that I can access to get remote access? I have researched this through the net and have been reluctant to locate any information. Anyone with any insight on this would be greatly appreciated on the assistance...
Posts: 11 | From: Nampa, Idaho | Registered: Dec 2006
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I am also trying to do the same thing with a 7000, linksys wrt54g wireless router. I did port forwarding as well and have the same result. No firewalls running. I did notice that web accelerator for browsing has a different ip address than the modem. However I have tried that address as well and the same thing happens, the program can not see the camera. What program are you using?
-------------------- David Carr Fleetwood Discovery/Saturn F1|D3|7000|IA8|1410/30/wireless|gway laptops and all in one. Posts: 193 | From: mobile | Registered: Dec 2003
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It is GeoVision Webcam, with the same router. When I enter the DNS address from the webcam server within the LAN it takes me to the status page for the HN7000S which indicates to me that it is stopping at the Cable/Modem. There must be some utility or resource out there to configure the modem to allow access...
-------------------- Joe Posts: 11 | From: Nampa, Idaho | Registered: Dec 2006
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Without a static IP address in the modem you cannot do any kind of port forwarding as all ports are closed by default and there is no way to open them. This may be where your problem is.
-------------------- Bill Adams Winegard Company Posts: 15681 | From: Traveling the Western US | Registered: May 2003
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The public-routed (static) IP is an extra-cost feature with a Hughes account. It is available with all of the accounts except a Home account. Who is your provider, and what is the account level/type?
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It is through DirectTV and HughesNet. I'm not for sure on the account level/type. This is a friend of mines system, so I'll need to check with him and get back to you...
-------------------- Joe Posts: 11 | From: Nampa, Idaho | Registered: Dec 2006
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OK. Many of us here have our service through "Value-added" retailers (VARs) which gives us greater flexibility with the account, but it should be possible to upgrade through Hughes as well. The minimum account with a static IP is $89 per month. People coming from other services are sometimes confused about the static IP nomenclature, as it should not be necessary for an IP to be static in order to be public. It happens that, with Hughes, only the static IP accounts have open ports.
The Service reps who insist they don't block ports are technically correct, but the modem itself is the blocker. With the dynamic accounts the modem does not forward any ports, nor can that be turned on.
If your friend does get a static IP account, read my article at http://www.dslreports.com/faq/13545 to learn how to configure it. Hughes tech support is often clueless on this matter.
Note that there is NO connection between DirecTV and HughesNet anymore, and even when there was you could not get internet from the DirecTV side. Just pointing that out so it doesn't cause any confusion down the line.
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