posted
We've been on campground WiFi for several days so haven't been using the Datastorm, although it's been pointed and online. Yesterday, I noticed only 3 lights were lit on the modem. Checking the System Info showed the modem was not commissioned. The System Info showed:
Site ID: Not_Commissioned Software Date: May 15 2006, 16:15:28 Software Release: 5.3.0.15
The decommission history shows nothing since we recommissioned in May. I ran the Registration - Installer but can't get an ACP reading much above 40, obviously not enough to pass. I also tried ACP on 117W/1070/V/H/30 (Bill's favorite) but only saw ACP numbers in the low 50s. I did see one 77 Pass, but it immediately went back to the low 50s.
Is this a sign of a dying modem or a bad transmitter? Are there any dealers in the Hood River area? We'll be here until Wednesday, then we head to Sequim for 5 days. I'll call RTC in the morning but they won't be able to help if it's a hardware problem.
[ August 19, 2012, 10:20 AM: Message edited by: Ned ]
-------------------- -- Ned -- Join us at www.rvforum.net Have you seen Rolling Stock? http://www.sashasoft.com D-Link DIR-655| Windows 7 Home Premium 64 bit | HughesNet Free! Posts: 739 | From: On the road | Registered: May 2003
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While there is no way of knowing, the decommissioned state is not an indication. This is another example of why no one should be running the ACP test during the registration process. I have talked about it many times and I will here again (sorry!). If your modem has already pass ACP at some point you can uncheck the Perform ACP option during the registration-installer routine and simply move on through the registration process. Once you fail once you cannot move forward without passing. Ned is now stuck with a useless modem until he can adjust or Hughes can fix the problem. Had the test never been done he would be back on-line by now. Ned, Be sure that during your ACP test that you select Manual and then manually move the Datastorm (especially skew with a bit of azimuth if necessary) while watching the manual results. You should be able to determine which direction of skew improves the numbers and continue until you pass. This can take 3-5 degrees of skew adjustment depending upon the satellite and your location. Adjust the azimuth if you see the SQ numbers dropping too much during these movements.
-------------------- Bill Adams Winegard Company Posts: 15778 | From: Traveling the Western US | Registered: May 2003
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The reason I ran ACP was it was stuck trying to do a point test and failing. I assumed (probably wrongly) that meant it had to do an ACP test.
I did vary the skew, azimuth, and elevation while in manual ACP but never could get better than the numbers I posted. I may give it another try today, but I believe I need a 60 to pass on 99W and was only getting in the low 40s that it will be a losing battle.
Thanks, again, Bill. Next time I'll be sure to uncheck the ACP option.
-------------------- -- Ned -- Join us at www.rvforum.net Have you seen Rolling Stock? http://www.sashasoft.com D-Link DIR-655| Windows 7 Home Premium 64 bit | HughesNet Free! Posts: 739 | From: On the road | Registered: May 2003
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After much tweaking of skew and azimuth, it finally passed ACP with a 62. All files downloaded and processed and we're back online. It's now engraved forever in my mind "Thou shalt not ever run ACP"
-------------------- -- Ned -- Join us at www.rvforum.net Have you seen Rolling Stock? http://www.sashasoft.com D-Link DIR-655| Windows 7 Home Premium 64 bit | HughesNet Free! Posts: 739 | From: On the road | Registered: May 2003
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I was worried because, although we have good WiFi internet here, we won't next week in Sequim and will need the HughesNet. My other backup is my Droid but that's not as convenient.
It is good to be back
-------------------- -- Ned -- Join us at www.rvforum.net Have you seen Rolling Stock? http://www.sashasoft.com D-Link DIR-655| Windows 7 Home Premium 64 bit | HughesNet Free! Posts: 739 | From: On the road | Registered: May 2003
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Looks like we are headed in the same directions. We are between Chehalis and Olympia now and we then head for Silverdale and then Port Angeles for Wed. and Thurs.
-------------------- Bill Adams Winegard Company Posts: 15778 | From: Traveling the Western US | Registered: May 2003
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Perhaps we can get together one day. We'll be coming to Port Angeles at least one day to take the ferry across to Victoria. I do keep track of your location
-------------------- -- Ned -- Join us at www.rvforum.net Have you seen Rolling Stock? http://www.sashasoft.com D-Link DIR-655| Windows 7 Home Premium 64 bit | HughesNet Free! Posts: 739 | From: On the road | Registered: May 2003
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